Thank you for visiting and shopping at Yes Handicraft.
We ship worldwide to destinations served from Nepal. Shipping rates are calculated at checkout based on destination, order value, and weight.
In-stock orders are typically processed within 2–3 business days, or within the lead time shown on the product page. Custom, mantra-filled, or consecrated pieces take longer. Orders are not processed on Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we may contact you by email or phone.
Checkout shows the available shipping options for your address. Delivery time depends on the carrier and customs clearance. Yes Handicraft does not guarantee a fixed delivery date.
You will receive a shipment confirmation with tracking details once your order has shipped. You can also track orders from your account.
Yes Handicraft is not responsible for customs duties or taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility.
We are committed to safe delivery. If an item arrives damaged, contact us immediately with your order details and photos. Save all packaging materials for inspection.
Please check your shipping address at checkout. If we cannot validate an address, we will try to contact you. Yes Handicraft is not responsible if an incorrect address is provided and the package cannot be recovered.
If you did not receive your order but the carrier marked it delivered, contact us as soon as possible:
We will file a claim with the carrier. Replacement or refund is issued when the investigation is complete.